WILL THERE BE a Battery Replacement Policy?
WILL THERE BE a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The website describes their product as the “estrogenic nicotine alternative available in liquid form.” How does it work? When you go to the website, you will see thousands of selections, which include fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. When you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, select the product you would like, and follow the prompts. For questions, or if you would like to place an order, please be aware that you may have to contact their support team. Along with email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call during these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any additional charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a poor feedback once they have ordered through our website, and exactly the same goes for placing an order through our phone number.
Can I track my order? Yes, we do supply the tracking information for several orders. This includes our shipping address submissions. Please note that we cannot accept returns on goods that have arrived to your door without our express prior approval.
Any kind of other ways to earn reward points or cash return from my Element Vape purchase? Yes, as mentioned above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you’re a loyal customer, we shall reward you with a lot more discounts, free gifts or merchandise, as well as cash. We are committed to offering our customer service professionals with training and education on our products, as well as providing them having an extensive library of educational material, including videos and printed resources.
Will there be an alternative way to earn reward points or cash return? Yes, you need to use your credit or Vape Pen Battery debit card to purchase items from our website. After you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you will not receive cash return or discount on the purchases of electronics items made making use of your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, no matter your shipping address. We are still working on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures in place for returning items you might be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as those requiring assembly.
Where can I contact the client Service department? Our phone number is easily available on our home page. In case you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or should you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy is to provide a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect while using our products, you need to notify us right away as a way to get yourself a proper replacement.